2023 Business start-up websites starting from $2500

WordPress Maintenance & Hosting

Northern Beaches
WordPress Maintenance & Hosting

Keeping your website up to date, and using a reliable host is critical to keeping your website performant and secure.

Features

Sydney Based Expert WordPress Support, Site Care & Cloud Hosting

Running a WordPress website can take a lot of valuable time out of your day. Do you have the time and technical skills to maintain your site, or would you rather focus on your business and let WordPress experts take care of it for you?

Malware Cleanup
& Security Scans

We'll routinely scan your site for malware and known vulnerabilities using the latest technology. If we happen to find any malicious code, we'll clean it up for free!

Secure Server
& Offsite Backups

We run daily backups on our Cloud Platform as well as offsite backups to ensure you're covered in case you ever need to restore.

Weekly Theme & Plugin Updates

Keeping your WordPress plugins and themes up to date is critical to the security and performance of your site. When subscribed to one of our maintenace plans, we'll update your plugins & themes weekly

WordPress
Support

We've had many years experience developing with WordPress. If you have any questions, or you need help on something, our expert WordPress support team is here to help.

Fast and
Secure Hosting

All of our websites are hosted on a secure Australian-based Google Cloud Server.

24/7 Uptime
Monitoring

If your site is to go down while on one of our maintenance plans, we'll be notified and will be working on getting it back up and running straight away

Free Access to Premium Plugins & Themes

Free access to Elementor, Divi, RankMath SEO, WP Rocket & StudioPress themes. If you already use these on your sites, you'll save hundreds of dollars per year.

Free SSL
Certificate

Each site hosted with us will be protected with a free Lets Encrypt SSL certificate which allows your site to load securely with a padlock

WordPress Maintenance
& Hosting Packages

Starting from $40 /month inc GST

Features

Core Features

All of our plans include the core features below.

Hosting

Fast, Secure Australian Based Cloud Hosting

Websites are hosted on Google Cloud Managed WordPress Hosting with servers based in Sydney, Australia

Hosting

Global DNS

Every website is set up utlising Cloudflare DNS for ultimate speed and security as the first line of defense against attacks.

Security

Free Malware Removal

In the off chance that your site has become infected with Malware, our team will be more than happy to help get this cleaned up for you.

Security

Free SSL Certificates

Each site hosted with us will be protected with a free Lets Encrypt SSL certificate which allows your site to load securely via HTTPs.

Security & Maintenance

Weekly Plugin & Theme Updates

For optimal security and performance staying on top of plugin and theme updates is essential. We'll take care of these updates for you on a weekly basis.

Bonus

Free Access to Premium Plugins & Themes

(Elementor, Divi, RankMath SEO, WP Rocket, StudioPress themes)
If you use these plugins or themes for your site already, or if you wish to use them, our licenses will save you hundreds of dollars per year.

Performance

Image Optimisation & CDN

After your site has been migrated across to our platform, we'll optimise and sync them with our Global CDN to increase site performance.

Backups

Secure Off-Site Backups

We run daily backups on our Cloud Platform as well as offsite backups to ensure you're covered in case you ever need to restore.

Security

Daily Malware Scanning

Your website will be scanned daily to look out for any potential threats including malware.

Uptime

24/7 Uptime Monitoring

We'll monitor your site every minute of the day to ensure it's always up and running. Our website's uptime is typically 99.9%.

Outgoing Emails

Secure Transactional Emails

Your site will be integrated with SendGrid to ensure email deliverability for all of your website's outgoing emails - Eg contact form submissions and transactional WooCommerce emails.

Support

Expert WordPress Support

Whilst we like to provide a hands-off experience if you have any questions, or you need help on something, our expert WordPress support team is here to help.

Features

Our Most Popular FAQs

If you can't find what you're after, feel free to contact us and we'll be happy to answer any additional questions you may have.

Does my site need to by hosted by The Design Loom?

The short answer is, it depends. Depending on how your website is set up and where it’s currently hosted, we may still be able to serve you after we take a look into your setup.

If you are not hosting with us and think we would still be a good fit to handle your site’s maintenance, feel free to contact us and we can take a look into your website to ensure it’s something we’re able to take on.

What is considered to be a "content update"?
For content updates, think of the things you see when looking at your website. Some examples might include updating text or updating images, adding pre-formatted blog posts, changing colours, implementing tracking codes etc.

Some examples of things that would not be included in our Content Updates would be design work, creating content, creating custom plugins or adding new functionality to your current plugins, or creating new websites.

If you have work to be done on your site that would not be considered included in our Content Updates we can give you a quote for the project.
What happens after I sign up?
If this isn’t a site we have built for you, once you decide on and pay for a plan, we will email you a very quick and easy form to fill out which will gather a few logins to your website, domain registrar, FTP, etc. Once we have a chance to review and verify that we have the appropriate access to your existing site, we will take a fresh backup of your current site.

Once we have a backup, we’ll take a look into your current website, run some reports and audits to see how the site is composed. After this, we’ll begin our migration over to our secure servers within a test environment. Once we’ve ensured everything has been moved across and is running smoothly, we’ll begin optimising the site to ensure top performance on our servers.

Once the site is moved, optimised, secured with SSL, and working well, we will repoint your domain’s DNS records to make the site live on our platform. From this point, we’ll have everything we need to keep your site performant and secure 24/7.
Can I have multiple websites?
Yes, of course! Each website will require it’s own plan, however.
Where will the website be hosted?

Our sites are hosted on a WordPress managed host meaning the sites are safe and secure around the clock and optimised for speed.

Are email accounts included?

No, sorry. We do not provide email accounts. We only recommend using Google Workspace to handle your email. We can help in making sure that DNS is set up correctly but if you need help setting up the email accounts we can provide you some great resources.

What happens if I cancel
When you have your hosting and site maintenance with us, you will always own your own domain, DNS and website files. If you do not wish to continue our services we will ensure you have everything you need to help facilitate a move off our platform. We don’t believe in holding websites hostage, so we’ll make this process as easy as we can for you – no hard feelings!

In some cases, we may provide different premium themes and plugin licenses which are not transferable if you were to cease our services. If you wish to continue using these plugins or themes after switching hosts, you would just need to purchase and maintain your own unique product license.
What are the contract terms?
We like to keep our terms pretty simple. If you try our service and it doesn’t seem to be the right fit for you, just cancel within the first 7 days by emailing us and we will start the offboarding process. All of our plans are month-to-month and there are no lock-in contracts.
Can I change my plan?
All of our plans are month to month. If you want to upgrade to a higher tier plan, let us know and we can bump you up to the next tier immediately (and you would only pay the difference between the two plans for that particular month), or otherwise, we can switch you to the next tier for the next monthly billing cycle.

If you want to downgrade, that’s ok too! The downgrade will take place during the next monthly billing cycle.
What are your support hours?

Our general support hours are between 10 AM and 6 PM AEST, Monday through Friday except on most major Australian holidays.

Lets work together to create your perfect maintenance package